McDonough joins Pinnacle Bank as Customer Service Representative

July 19, 2023

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Pinnacle Bank is pleased to announce the addition of Kaylah McDonough to its staff as Customer Service Representative.  McDonough has over 3 years of banking experience, having worked most recently for First Interstate Bank.  She resides in her hometown of Gladbrook with her fiancé Bryce, and their son, Lewis.  

“I am ecstatic to be joining such a driven, caring team here at Pinnacle Bank and looking forward to forming new relationships with my coworkers, customers, and community,” McDonough commented.  

“I am delighted to welcome Kaylah to our friendly customer service team.  I am confident that with her 3 years of banking experience in customer service, she will contribute substantially to Pinnacle Bank’s expert customer service care,” said Rose Duffy, AVP/Branch Manager at Pinnacle Bank in Marshalltown.  

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