Contact Us

The email form below is not a secure form of communication. Please do not include your Social Security Number and/or account information. Please fill out the form below to contact a member of the Pinnacle Bank staff.

Contact Us

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Address

Marshalltown:
2206 South Center Street
Marshalltown, IA 50158
Phone: (641) 752-2393

Toledo:
1301 South County Road
Toledo, IA 52342
Phone:(641) 484-5141
Telebank: (866) 899-5871

Office Hours

Marshalltown Office

2206 South Center Street, Marshalltown

Phone: (641) 752-2393

Lobby Hours:        Monday - Thursday

                                8:30 a.m. - 4:30 p.m.

                            Friday

                                8:30 a.m. - 5:00 p.m.

                            Saturday & Sunday

                                Closed


Drive-Up:               Monday - Friday

                                8:30 a.m. - 5:30 p.m.

                             Saturday

                                8:30 a.m. - Noon

                             Sunday

                                Closed

Toledo Office

 

1301 South County Road, Toledo

Phone: (641) 484-7303

Lobby Hours:        Monday - Friday

                                8:30 a.m. - 4:30 p.m.

                            Saturday

                                9:00 a.m. - 11:00 a.m.

                            Sunday

                                Closed

 

Drive-Up:               Monday - Wednesday

                                8:00 a.m. - 5:00 p.m.

                             Thursday - Friday

                                8:00 a.m. - 5:30 p.m.

                             Saturday

                                8:00 a.m. - 12:00 p.m.

                            Sunday

                                Closed

 

ATM locations

 

Pinnacle Bank
2206 Center Street
Marshalltown, Iowa  50158
North side of building

Pinnacle Bank
1301 South County Road
Toledo, Iowa  52342

All Pinnacle Bank ATM's are part of the Priveleged Status network. With more than 600 Priveleged Status ATM locations in Iowa alone; you are never far away from no-fee withdrawals, deposits and balance inquiries.  For the location of the closest Privlige Status ATM location in your area, click the link below:

Privileged Status ATM's of Iowa

Privacy Policy

 

 

FACTS

 

 

WHAT DOES PINNACLE BANK DO WITH

YOUR PERSONAL INFORMATION?

 

 

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

 

 

 

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  •  Social Security number and Income
  • Account Balances and Payment history
  • Credit History and Credit scores

 When you are no longer our customer, we continue to share your information as described in this notice.

 

 

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Pinnacle Bank chooses to share; and whether you can limit this sharing. 

 

 

Reasons we can share you personal information

Does Pinnacle Bank Share?

Can you limit this sharing?

For our everyday business purposes -

such as to process your transactions, maintain  your account(s), respond to court orders and legal investigations, or report to credit bureaus

 





Yes




 

 

 

 

No

For our marketing purposes -

to offer our products and services to you

 

No

 

We don't share

 

For joint marketing with other financial companies

 

No

 

We don't share

 

For our affiliates' everyday business purposes -  

information about your transactions and experiences

 

No

 

We don't share

 

For our affiliates' everyday business purposes -

information about your creditworthiness

 

No

 

We don't share

 

For nonaffiliates to market to you

No

We don't share

 

 

Who we are

 

Who is providing this notice?

 

Pinnacle Bank

 

What we do

How does Pinnacle Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Pinnacle Bank collect my personal information?

We collect your personal information, for example, when you

  • Open an account or deposit money
  • Pay your bills or apply for a loan
  • Use your credit or debit card

 

Why can't I limit all sharing?

Federal law gives you the right to limit only:

  • sharing for affiliates' everyday business-purposes information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Pinnacle Bank does not share with affiliates.

 

Non-affiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • Pinnacle Bank does not share with non-affiliates so they can maket to you.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial products or services to you.

  • Pinnacle Bank does not jointly market.

 


Report Lost / Stolen ATM or Debit Card

Immediately call Shazam at 1-800-383-8000 to report a lost/stolen card. Calls are accepted 24 hours a day. This will deactivate the card. Then, call Pinnacle Bank at (641) 752-2393 during regular business hours.

Reorder Checks

If you currently order checks with Pinnacle Bank and have accessible your Check Reorder form with the control number; you can reorder checks online by clicking on the link below:

Check Reorder!

Latest News

In late September, Pinnacle Bank upgraded its online banking system. The new system is easier to use and offers several enhanced features, including:
 
  • Real-time transaction posting 
  • Ability to view check images 
  • E-statements will be available through online banking–a separate login will no longer be needed 
  • Spending reports will be available 
  • Ability to export history to financial software or spreadsheets 
  • Easier navigation 
 
To enroll in online banking, click on Personal Enrollment and follow the prompts.